Returns & Cancellations
Almost all of our products are custom made especially for you, and are therefore NOT RETURNABLE. The only exception is if a product arrives damaged. Our full return & cancellation policy can be found below.
Orders are processed Monday through Friday, excluding holidays. Holidays and peak sales periods may affect your shipping time frame. Orders are typically processed within 2 business days; once an order has been processed, it cannot be changed or canceled. We can be reached at: SENSEationalSpaces@gmail.com All of our equipment page items are made specially for you and are therefore NOT RETURNABLE.
Our PDF Shop orders are NONREFUNDABLE and NONRETURNABLE due to the nature of their instant download status.
In the rare occasion that an item arrives damaged or that you received the wrong item, please take photos within 24 hours of delivery and email them to SENSEationalSpaces@gmail.com and we will be happy to assist you!
ACH Privacy Policy
Privacy Policy for ACH Transfers
Effective Date: 5/7/2025
At SENSE-ational Spaces, LLC, we are committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when making ACH (Automated Clearing House) transfers through our website.
Information We Collect
When you initiate an ACH transfer, we may collect the following information:
Your name and contact information
Bank account and routing numbers
Transaction details, including amount, date, and purpose
How We Use Your Information
We use your information solely for the following purposes:
Processing ACH payments
Verifying your identity and transaction details
Meeting legal and regulatory obligations
Data Security
SENSE-ational Spaces, LLC uses industry-standard security measures to protect your information. All ACH transactions are processed using secure, encrypted technologies to ensure confidentiality and integrity.
Information Sharing
We do not sell or rent your personal information. We may share your data only under the following circumstances:
With trusted third-party payment processors and financial institutions strictly for payment processing
As required by law, regulation, or legal process
Your Rights
You may contact us at any time to:
Request access to your ACH-related information
Ask for corrections or updates
Request deletion of your information, where applicable
Please email us at SENSEationalSpaces@gmail.com for any such requests or questions about your privacy.
Changes to This Policy
We may revise this policy periodically. All updates will be posted on this page with an updated effective date.
Contact Us
For any questions or concerns about this Privacy Policy or our ACH transfer practices, please contact us at: SENSEationalSpaces@gmail.com